Thank you for visiting FDS Sydney’s most frequently asked questions. We have put together a list of the questions most commonly receive and their respective answers. While we have made every effort to showcase as much information as possible about FDS Sydney’s products and services within this website, if you find that a more specific question hasn’t been addressed, please contact us at any time by clicking here. Alternatively, you can reach us between 8:30am and 5:30pm, Monday to Friday on 1300 009 383.
Please bear in mind that while we will do our best to answer your online enquiries as quickly as possible, some responses may take significantly longer at busier times. For the fastest answers and the most up-to-date information, we recommend a quick call to our offices, where a qualified technician will be able to guide you as required.
For those who reside within or close to potential flood plains, or areas otherwise prone to flooding, there is little in the way of determining exactly how much time you have to make the necessary arrangements when a flood strikes. Meteorological solutions, like those you might hear on the radio or see on TV, are often too late or over/underestimates of the incoming dangers. By installing a professional flood detection system, you can rest assured that you’ll be made aware of any incoming floods and thus benefit from crucial additional time to evacuate and safeguard your belongings.
Simply put, our flood detection units work on the physical principles of open circuitry. Each unit is designed to house an industry-leading flood sensor that exposes two gold-plated electrodes to the elements. When water comes into contact with those electrodes, a circuit is formed and a signal is sent from the wireless or hard-wired flood sensors to your existing alarm or security systems and our back-to-base monitoring station. At this point, a siren will sound and/or you will receive a notification from the monitoring station about the impending floods.
The answer to this question depends on the type of flood you’re hoping to be made aware of. If you reside or work within a potential flood hotspot, then back-to-base monitoring is indeed a very powerful notification tool, with a team of experts available 24 hours a day, 7 days a week to alert you of any potential danger. However, if you’ve installed a flood detection unit in the basement of your house, for example, where you expect the occasional household flood, caused by things like leaking mains water supplies, faulty appliances or overflowing bathtubs, these types of floods are generally not life threatening and therefore do not necessarily warrant the use of back-to-base monitoring. While that may be the case, we still recommend that every FDS installation be backed up by our monitoring services as even smaller floods within the home can lead to costly repairs.
At present, flood detection systems are not legally required in Australia. However, New South Wales is set to become one of Australia’s first states to implement new legislation concerning the inclusion of flood detection systems in all new developments.
The installation costs vary depending on the property and installation locations in question, how many sensors you might require and any additional services such as back-to-base monitoring and scheduled maintenance. However, a ballpark figure that applies to most clients is a small, once-off payment of just $168.00 + GST for full installation. This service includes one flood sensor and integration with your existing security systems.
For a more accurate quote, or to find out what your particular project might require, please click here to contact us online, or call us directly on 1300 009 383.
Our flood detection systems have been specifically designed for both indoor and outdoor use. As such, the outdoor versions of our units are encased in a hard-wearing polymer shell with added protection from a purpose-built, zinc-coated aluminium grate. This ensures that the highly sensitive flood sensors within the unit are safeguarded against severe weather, direct sunlight, tampering and vandalism. In the event that a flood was to strike, the units are also designed to withstand any impact they might receive from floating debris and the sheer force of the moving water.
Wireless technologies have come an incredibly long way over the last few years – had this question been asked a decade ago, we may have agreed that a hard-wired solution would be more appropriate. However, given the impressive reputations of the manufacturers behind the flood sensor technologies, and the rigorous testing processes that each undergoes before being made available to the public, we can say with the utmost certainty that our wireless systems are just as reliable as any hard-wired solutions. As long as the units are regularly inspected and their batteries replaced when appropriate, customers are sure to benefit from up to 8-years of protection against impending floods.
Furthermore, there are other technicalities to consider when investing in hard-wired systems; cables need to be carried from the existing alarm panels to the flood sensors, which may be some distance away. Those cables will need to be buried or encased in the properties walls, which is a much more complicated and time consuming procedure than setting up any wireless systems.